WSX General Account Queries

WSX: Locating Support Pin
Useful information: - One of our Customer Support Agents will ask you for your 6-digit Support Pin before providing you with information regarding your ...
Tue, 24 Aug, 2021 at 10:44 AM
WSX: Why is my Phone Number not Being Accepted?
Useful information: 1. When you are entering your phone number, you need to make sure that you are using the international format without any spaces or ...
Tue, 24 Aug, 2021 at 10:50 AM
WSX: How can I Upload more Documents?
If you need have already provided us with documents to verify and you need to provide us with more documents, all you need to do is go to the "Docume...
Tue, 24 Aug, 2021 at 10:51 AM
How Long does Account Approval Take on WSX?
We aim to verify your account within the same business day. On rare occasions, it may take a little longer. If it goes over 24 hours, please contact us for...
Mon, 19 Jul, 2021 at 4:30 PM
​WSX: How to Verify my Phone Number?
Useful information: 1. When you are entering your phone number, you need to make sure that you are using the international format without any spaces or ...
Tue, 24 Aug, 2021 at 10:54 AM
How to Change the Leverage on my WSX MT4 Account?
Useful information: 1. WSX provides leverage options ranging from 1:50 to 1:500 for several trading instruments. 2. If you ever need to change your lev...
Tue, 24 Aug, 2021 at 10:55 AM
WSX: How do I Transfer my Funds to my Trading Account?
Useful Information:  1. Make sure you have the funds available in your wallet before you attempt to transfer funds. Step-by-Step Guide - Click ...
Tue, 24 Aug, 2021 at 10:59 AM
WSX: How can I Remove a MetaTrader Account from my Account?
Useful information: 1. This is an irreversible action.  2. If the MetaTrader Account/s you want to remove have a negative balance You will not be a...
Tue, 24 Aug, 2021 at 11:09 AM
How do I Change my Address on my WSX Account?
Our Support Team will happily assist you with amending your address on your account.  - Go on our website https://wsxpro.com/ and click on t...
Mon, 19 Jul, 2021 at 4:02 PM
Internal Transfer Types on WSX
You have 3 different Internal Transfer options, please click one of the below links to see how to transfer the funds. If you need any assistance...
Wed, 21 Jul, 2021 at 2:30 PM

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